Increased demand for its trucks with their growing application in iron ore mining prompted Volvo Trucks to open its exclusive dealership in Goa, Svenska Technologies Private Ltd.
Inaugurating the dealership, Mr. Somnath Bhattacharjee, President, Volvo Trucks India, said: “The iron and coal mining industry is the key growth driver for Volvo Trucks in India because our products are high on performance and lifetime profitability together with customized aftermarket support. Therefore, in the domestic market our products enjoy a 70% market share in the premium European truck segment. Goa became our strategic priority for a new dealership considering the growing Volvo Truck population and future potential. High-value products demand high involvement for meeting customer expectations, and we expect the new dealership to work on strengthening our existing customer relationships by providing prompt and effective service for delivering the uptime and customer satisfaction.”
According to him, Volvo Trucks’ comprehensive on-site support, service and maintenance program ensures 90 per cent parts availability for those machines that work as many as 20 hours a day in opencast mines, delivering the best-in-class uptime. This delivery model has created a large, satisfied customer base and, therefore, 70 per cent of the company sales come from repeat purchases.
Expressing delight over the dealership association with Volvo Trucks, Mr. Mangesh Vaidya, CEO, Svenska Technologies, said: “We see a true partnership in Volvo. Our business focus will dwell on customer care and developing relevant competencies so as to sustain profitability at all times.”
Volvo Trucks India is a business area of VE Commercial Vehicles Ltd., a joint venture of the Volvo Group and Eicher Motors. Its product range includes the FM range of tippers and rigid trucks for special applications and the FM/FH range of tractors in different configurations.
Inaugurating the dealership, Mr. Somnath Bhattacharjee, President, Volvo Trucks India, said: “The iron and coal mining industry is the key growth driver for Volvo Trucks in India because our products are high on performance and lifetime profitability together with customized aftermarket support. Therefore, in the domestic market our products enjoy a 70% market share in the premium European truck segment. Goa became our strategic priority for a new dealership considering the growing Volvo Truck population and future potential. High-value products demand high involvement for meeting customer expectations, and we expect the new dealership to work on strengthening our existing customer relationships by providing prompt and effective service for delivering the uptime and customer satisfaction.”
According to him, Volvo Trucks’ comprehensive on-site support, service and maintenance program ensures 90 per cent parts availability for those machines that work as many as 20 hours a day in opencast mines, delivering the best-in-class uptime. This delivery model has created a large, satisfied customer base and, therefore, 70 per cent of the company sales come from repeat purchases.
Expressing delight over the dealership association with Volvo Trucks, Mr. Mangesh Vaidya, CEO, Svenska Technologies, said: “We see a true partnership in Volvo. Our business focus will dwell on customer care and developing relevant competencies so as to sustain profitability at all times.”Volvo Trucks India is a business area of VE Commercial Vehicles Ltd., a joint venture of the Volvo Group and Eicher Motors. Its product range includes the FM range of tippers and rigid trucks for special applications and the FM/FH range of tractors in different configurations.
Svenska Technologies, incorporated in March 2000, has been associated with Volvo Trucks as Volvo Sales Associates (VSA) since 2002. It has 12 offices across the country and an employee strength of almost 500. With its head office at Thane, it has dealerships in Maharashtra, Chhattisgarh and Goa.
